Dispatch
IN ANY EMERGENCY SITUATION DIAL 9-1-1.
In non-emergency situations, contact:
THE TGSO NON-EMERGENCY NUMBER: (325) 655-8111
The mission of Dispatch is to provide compassionate, efficient, and professional emergency communications services to our community. As the vital link between those in need and emergency responders, we are dedicated to ensuring the safety and well-being of all citizens. Through unwavering commitment, clear communication, and continuous improvement, we strive to deliver timely and accurate support during every call, fostering trust and confidence in the service we provide.
 |
The Tom Green County 911 Dispatch Center operates 24/7, providing the highest quality emergency communications services to the residents of Tom Green County. As the first point of contact during emergencies, our dispatchers play a vital role in public safety, ensuring that critical information is accurately relayed to both citizens and responding deputies.
Our Communication Officers are cross-trained in both call-taking and dispatching, allowing them to efficiently assess emergencies, provide reassurance to callers, and coordinate swift, effective responses. Assertiveness and sensitivity are key in this role, as dispatchers must gather and transmit information appropriately while maintaining composure under pressure.
Serving the unincorporated areas of Tom Green County, our highly trained and certified Communication Officers handle both 911 emergency and non-emergency calls, directing deputies and ensuring that law enforcement resources are deployed where they are needed most. Given the life-and-death nature of many situations, our team is committed to remaining calm, focused, and professional-reassuring callers that help is on the way while providing precise information to first responders.
At the Tom Green County 911 Dispatch Center, we take pride in our commitment to public safety, professionalism, and service, ensuring that every call is handled with care, urgency, and excellence.
House Watch Program
The Tom Green County House Watch Program is a free service designed to provide residents with peace of mind while they are on vacation or away from home. Through this program, Tom Green County deputies conduct periodic checks of registered residences both during the day and night, helping to enhance security and deter potential criminal activity.
To enroll in the House Watch Program, residents must contact the Tom Green County Dispatch Center at (325) 655-8111 at least 24 hours prior to departure. Our dispatchers will collect the necessary information and enter it into our system for scheduled patrols.
If your travel plans change after the watch has begun, simply call Dispatch to update your dates. This service is part of our commitment to community safety and crime prevention, ensuring that residents can be away with confidence knowing their home is being monitored. Patrols are conducted at random and depend on levels of call
Livestock Database
The Tom Green County 911 Dispatch Center maintains a livestock owner log to assist in the swift notification of owners in the event their livestock is found loose. If we receive a call regarding livestock at large, our dispatchers will first attempt to contact the owner before any action is taken to remove the animal.
Livestock owners in Tom Green County are encouraged to participate in this program to help ensure the timely retrieval of their animals and prevent potential hazards. To register your livestock information, please contact the Tom Green County Dispatch Center at (325) 655-8111.
Gate Code Registry
The Gate Code Registry is provided by the Tom Green County Sheriff's Office to citizens who have residences and/or businesses that are secured by a pass code-protected entrance. This is to assist deputies responding to emergencies or providing mutual aid at those locations. To be included, call Dispatch at (325) 655-8111.
To learn about emergency notifications through Nixle, click the photo below.
For information on road conditions please visit drivetexas.org, call toll-free (800)452-9292, or click the photo below.
For information on the weather please visit weather.com, call The National Weather Service San Angelo 325-944-9445, or click the photo below.
 |
 |
 |
